Cerebrum IQ, an online platform offering IQ assessments and cognitive training, has been the subject of numerous consumer complaints and allegations of deceptive practices. Key concerns include:
Misleading Pricing and Unauthorized Charges
Users have reported being lured by low-cost IQ tests, advertised at approximately $0.99. However, upon completion, they faced unexpected charges significantly higher than the initial amount. For example, a user recounted being billed over $50 after expecting a $0.99 test.
Additionally, there are accounts of users being enrolled in subscriptions without explicit consent, leading to further unauthorized charges.
Questionable Test Validity
Concerns have been raised about the legitimacy of the IQ tests provided by Cerebrum IQ. Some users reported receiving varying IQ scores upon multiple attempts, casting doubt on the accuracy and reliability of the assessments.
Customer Service Challenges
Individuals seeking refunds or assistance with unauthorized charges have encountered difficulties in reaching satisfactory resolutions. The lack of responsive customer support has exacerbated user frustration, leaving many feeling helpless in addressing their grievances.
Reputation Management and Censorship Efforts
Cerebrum IQ has been accused of attempting to suppress negative feedback by issuing fraudulent Digital Millennium Copyright Act (DMCA) takedown notices. These actions were allegedly aimed at removing unfavorable reviews and articles, thereby manipulating public perception. Such practices not only raise ethical concerns but also have legal implications, as filing false DMCA notices is illegal and can lead to serious consequences, including perjury charges and civil lawsuits.
Regulatory Actions
While specific regulatory actions against Cerebrum IQ have not been detailed, it’s noteworthy that similar companies have faced consequences for deceptive practices. For instance, Lumosity, a provider of brain training programs, was fined $2 million by the Federal Trade Commission (FTC) for deceptive advertising claims.
This precedent suggests that companies engaging in misleading practices may face significant regulatory scrutiny.
The combination of misleading pricing, unauthorized subscriptions, questionable test validity, inadequate customer support, and attempts to censor negative feedback suggests that Cerebrum IQ operates with a lack of transparency and ethical standards. Prospective users are advised to exercise caution and thoroughly research before engaging with the platform to avoid potential financial and personal data exploitation.
This summary is automatically created and published by data analyzed and provided by ChatGPT 40,
Grok and Google.
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I signed up for the $1.99 trial, and they later charged me $45 without my approval. This company is a scam!
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by: Bear Lind
I took the $0.99 IQ test, but they charged me $114.99 without my consent. Customer support just sent generic responses and refused to refund me.
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by: Albert barrameda
I tried the £.99 test. I did'nt expect to be charged
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by: Lucia Clarke
No transarency at all..
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by: Danielle Moore
Charging people without consent and dodging refund requests is more than just unethical—it’s a legal liability waiting to explode. Cerebrum IQ’s days of deception might be numbered.
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by: Michael Allen
If Cerebrum IQ put as much effort into legitimate business practices as they do into censoring criticism, they wouldn’t have such a terrible reputation.
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by: Kimberly Martin
A company that can’t even ensure consistent test results has no business claiming to assess intelligence. Cerebrum IQ’s so-called ‘IQ tests’ are about as valid as a horoscope
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by: Jackson Adams
I never signed up for a subscription, but here I am, paying for one. No help from customer service either.
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Pros
Get a test for $0.99, and then get surprised by a $50+ charge. Who doesn’t love a good shock?
Cons
Subscriptions are apparently optional… except they’re not.
Your IQ could be anything! Take the test again and let’s see if you’re smarter than you were 5 minutes ago
Trying to get a refund? Good luck. Silence is golden, after all.
by: Kennedy Scott
I asked for a refund for the unauthorized charge, and no one ever got back to me. This is ridiculous.
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by: Logan White
They deleted my negative review. If they can do that, who knows what else they’re hiding
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by: Molly Lewis
I never signed up for a subscription, but here I am, paying for one. No help from customer service either
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by: Rhea Cates
I signed up for the $1.99 trial, and they later charged me $45 without my approval. This company is a scam!
by: Bear Lind
I took the $0.99 IQ test, but they charged me $114.99 without my consent. Customer support just sent generic responses and refused to refund me.
by: Albert barrameda
I tried the £.99 test. I did'nt expect to be charged
by: Lucia Clarke
No transarency at all..
by: Danielle Moore
Charging people without consent and dodging refund requests is more than just unethical—it’s a legal liability waiting to explode. Cerebrum IQ’s days of deception might be numbered.
by: Michael Allen
If Cerebrum IQ put as much effort into legitimate business practices as they do into censoring criticism, they wouldn’t have such a terrible reputation.
by: Kimberly Martin
A company that can’t even ensure consistent test results has no business claiming to assess intelligence. Cerebrum IQ’s so-called ‘IQ tests’ are about as valid as a horoscope
by: Jackson Adams
I never signed up for a subscription, but here I am, paying for one. No help from customer service either.
Pros
Cons
by: Kennedy Scott
I asked for a refund for the unauthorized charge, and no one ever got back to me. This is ridiculous.
by: Logan White
They deleted my negative review. If they can do that, who knows what else they’re hiding
by: Molly Lewis
I never signed up for a subscription, but here I am, paying for one. No help from customer service either